stubhub charged me for cancelled order

For obvious reasons, this isnt usually a satisfying compensation. Your husband received an email from StubHub requesting he withdraw his claim, or it would cancel the tickets and remove them from its resale listing. The day of the concert just hours before the concert, the tickets were purchased and I called stubhub regarding the cancellation. However, where they drop the ball is the follow through. We bought the tickets via U.S. ticket agency StubHub, using my husband's American Express card. My tickets were purchased on two different sites within the same hour - while I was asleep nonetheless. This is very poor business practice from any business. and our Copyright 2022 Consumers Unified LLC. We found and bought tickets several weeks before the event. The last point worth noting is that there isnt any information currently regarding the time in which you can expect your refund to arrive if the company agrees to issue it to you. Ask the Community Contact Support I know StubHub has had legal issues before with hidden fees and other concerrns, and I do not wish to feel like the company has wronged me. We ended up paying TWICE the price. Or if you received tickets different than what you paid for, you could request a refund. Click here for details See all additional. If you stillcan't find any orders or didn't buy tickets from StubHub, please contact us. Check the emails. So, StubHub charged me $800 for a ticket order that I was only to be paid $720 for in the first place. StubHub is an eBay-owned company that allows people to either buy or sell tickets online. Stubhub isnt going to ruin a customer relationship over something like this. Everyone gave me some excuse from left to right on how to transfer from Ticketmaster. For example, on the sale of a $100 ticket, the buyer would pay $110. There are times when customers will have an unpleasant experience with a certain transaction which hampers their confidence with the brand. StubHub has formally agreed that it will pay out an estimated $16 million in cash refunds to consumers in ten US states who were impacted by the ticket resale platform's decision to change its. Stole my tickets ($2500.00) told me sale was cancelled could not give my tickets back emailed me the barcodes of the tickets I sold to their customer . Under their sellers policy, section 3. Request and Get a StubHub Refund Right Now. It's automatic when you cancel now. Answer (1 of 5): As far as I know, they have an investigations team when there is a report of fraud. Instead of giving me a refund, they gave me a coupon. StubHub: $245 - $542. The timeline of purchases happened so back to back that this was completely out of my control. Use of this website signifies your agreement to our. The guy was horrible and kept saying he understands my problem etc. Even though refund policies are set according to the individual sellers terms of service, StubHub issues refunds on their own too. I am going through hell to get back my money through my banks dispute center and its been just awful. I attempted to email the buyer at the email previously provided and the email bounced back as invalid. Called customer support. That was my first and last sale. Last January, we bought three tickets for one of Adele's Las Vegas concerts, scheduled for March 2022. The tickets were to be sent to [] There are several ways in which the company can choose to refund you, though, and they are as follows: Another option StubHub often offers to dissatisfied buyers is to resell their tickets on the website. At this point I feel Im in trouble. As this price comparison shows, both services have a wide variety of seats available and are usually . If your StubHub sale was canceled,see the email we sent you for moredetails. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. It also happened that StubHub refused to refund a postponed event on the account that it wasnt outright canceled, even though their FanProtect Guarantee clearly states buyers will be refunded in case of postponed shows too. Sorry we couldn't be helpful. By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Cookie Notice Sharing your credit card details online comes with certain risks, and its getting more difficult to tell good and bad websites apart. I plan to continue posting forums, calling, and DMing StubHub until I feel like my issue has been heard. A link has directed you to this review. As others have replied, you don't have any grounds to dispute the fee. Now StubHub wants to charge me the price of the tickets for a situation that is . I sold Harry Styles tickets for this Friday (Sept. 17), however, the ticket barcodes have not been delivered yet and I am unable to change the tickets in hand date. Bite the bullet , pay the penalty, move on. You were confused as you had never received. Go to 'My tickets' then Orders in each one to see if you bought tickets. Provided proof of transfer from 8/24/21. For barcode delivery, some payment will come within 24 h. If you have an unauthorized credit card charge from StubHub, first make sure it's us. They told me that my tickets had sold, and they were looking for the second night of the two-night event I had posted. Lesson learned. After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. Doesn't matter that the sales happened close together. The charge will come from 'StubHub, Inc.', can't find any orders or didn't buy tickets from StubHub, please. It was grayed out. If you feel like StubHub cheated you, you could take action against them. Receive a coupon for 120 percent of your original purchase*. Event cancelled - tickets purchased using credits, Refund for recent cancelled Bieber Concert. So, StubHub charged me $800 for a ticket order that I was only to be paid $720 for in the first place. For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. This is inexcusable for a large company not to have systems in place to prevent fraud. You will get scammed. Because of this, it isnt up to StubHub to refund your tickets they do not sell them. Ben - Los Angeles, California. If you feel like StubHub cheated you, you could take action against them. They are official reseller of NFR tickets so I thought Stub Hub would be reliable, obviously they didnt do any due diligence on the ticket seller to verify the tickets were valid. Eventually he said he is doing me a favor and got the $282 waived. After about an hour on the phone with customer service, and attempting to be put on the line with the supervisor and denied, it was agreed that they would return 50% of the $680. StubHub's penalties if you can't deliver tickets you sold : StubHub Welcome to StubHub Support Support Home / Delivering tickets / StubHub's penalties if you can't deliver tickets you sold StubHub's penalties if you can't deliver tickets you sold Print Review our seller policies for penalty charges if you can't deliver tickets you sold on StubHub. 0 Likes . Call toll-free from the U.S. or Canada, or chat online with support. Lets dive into it right away. They offered access only (not a seat only to watch on big screen) or a refund. and our You have just learned a valuable and expensive lesson. Reddit and its partners use cookies and similar technologies to provide you with a better experience. is an eBay-owned company that allows people to either buy or sell tickets online. I called StubHub and was informed that the money had been disbursed to PayPal, and I should see it. Help us improve this article with your feedback. I have been dealing with Stubhub . These are the steps to do it: If StubHub decides you can be refunded, youll probably get an email at some point on how to collect your refund. For example if their in hand date has passed and you don't have the tickets, you would be able to cancel. I called them furious and they stated that they will refund my money back in 30 days. FAQ. Is there a way out of this. The fault lies with you alone. 3, it lays out the ramifications of what they call a dropped sale. Did you find it helpful? Check your recording. 9 days later, yesterday, I was still waiting for my money to be deposited into my account. The clause is designed to protect both buyers and sellers. Our robot lawyer can dial any company you might wish to communicate with and wait out the phone queue no matter how long instead of you! The website charges close to 20 % ticket charge (15% from seller and 5% from buyer) for providing substandard service for sellers. The process is clunky and very frustrating. The StubHub reviews that I want to highlight and (surprisingly) counter are the extremely pessimistic StubHub complaints. A fully online and mobile company, StubHub focuses on technology and innovation to create the best experiences for customers. Confirming transfers on their email link never works. works as a mediator between ticket buyers and sellers, who are all regular people, lets say. It is possible to request a refund on a purchased StubHub ticket manually. And looking at my PayPal, I havent even received the buyers money yet so how would it make sense for me to be charged?. We never received our tickets. Just log into your DoNotPay account using any. StubHub is the largest ticket marketplace in the world, based on sales, and the Official Fan to Fan Ticket Marketplace for UNItix. Yes No Still Need Help? Yes When I told them I did not, they gave me a PayPal reference number and told me to contact PayPal. How do I know I can trust these reviews about StubHub? What can I do about this? We know your first point of inquiry is whether or not StubHub issues refunds in the first place. Receive a full refund of your purchase 2. Help us improve this article with your feedback. It also covers you if an event is cancelled, or rescheduled and requires new tickets to be purchased. Cancelling a sale is a Very Expensive proposition. There are many more honest services out there. Use of this website signifies your agreement to our. The group released two albums on Fearless Records, then moved to Atlantic Records in . The company has a policy that protects buyers and demands ticket sellers to return money in some instances. I spent almost $1600 on tickets. Very difficult to believe. In other words, when it can be too late to get a refund. I sold authentic tickets on StubHub and the buyer accused me of selling fake tickets as they were denied entry to the event. We value your privacy. ConsumerAffairs is not a government agency. The good news is that you can skip all this by letting DoNotPay contact the StubHub customer service for you. Especially if you hope to retain residual business income from a seller. About an hour after I posted the tickets, I got a phone call from StubHub. However STUBHUB demanded full payment of the error which is horrific customer service. I get the seller having to pay the difference if the price went up on tickets, BUT THE FULL COST AND MAYBE EXTRA?! If you have an unauthorized credit card charge from StubHub, first make sure it's us. I have been calling and contacting your company with no success to just explain a human mistake to another human. Unfortunately, you're out of luck since you had the dreaded double-sale. Danielle is the author of this solution article. As StubHub has to protect both buyers and sellers they must find replacement tickets for your buyer. All You Need to Know Before Joining, A Beginner's Guide to Claiming a Lumo Refund, All You Need to Know About Boots' Refund Policy, Requesting Lumo Refunds Has Never Been Easier, How to Pay Your Houston Water Bills Online Hassle-Free, How to Remove My Case From The Internet Instantly, How to Recover Your Forgotten Workday Password Hassle-Free, How to Stay In Touch With Inmates at Clements Unit, Sending Money to an Inmate Has Never Been Easier. Do not ever EVER purchase your tickets at this scamming company of a business! What stood out the most isnt the fact that we were defrauded out for $523.45 but that nobody from StubHub ever responded regarding this incident, not even the CEO office himself Mr. Baker. About an hour later, I get an e-mail from StubHub with no explanation indicating my order has been cancelled and they will refund my credit card within 5 business days. Whatever way you choose to deal with StubHub yourself, youre sure to lose time, nerves, and patience. With only these four steps, your refund request is faxed. StubHub Reviews 2013-2022. I find that extremely hard to believe. They cancelled the order, then then charged me $179 (which is double what the person paid) because they chose to purchase tickets for the people at twice the cost. Am I going to be charged? Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Doesn't matter that it happened while you were asleep. Told me I am not getting paid. Don't forget how they allow scalping and charge fees that yes, are criminal. By entering your email, you agree to sign up for consumer news, tips and giveaways from ConsumerAffairs. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. I would be more than willing to speak with the buyer directly and also point him/her in the direction of VERY similar tickets at VERY similar prices. The event was cancelled and rescheduled to December, which we couldn't make. Ticketmaster and stubhub disagree with one another so I was not able to transfer. From everything weve seen, the StubHub customer support is quite thin, to say the least. This is not StubHubs fault. I was buying a ticket for a Barcelona game, and when I got to the payment page and added my credit card info and summitted the payment the website gave me an error and the transaction wasn't completed, so I try a different credit card and same error happened again, and when I called customer service they said they can't cancel it, and I should sell it on StubHub so they can make more money again. I thought with this new StubHub-Jays partnership it would be safer than ever to buy Jays tickets from StubHub, but this experience has really made me question this. StubHub won't refund 4,100 for Las Vegas gig Adele postponed 2023-01-18 - C. E., Bourne End, Bucks. DoNotPay doesnt care about that. I NEVER authorized my card to be charged without my permission. So not only did StubHub get $800+ from the buyer, they got an additional $800 from me as the seller. New comments cannot be posted and votes cannot be cast. StubHub is an eBay company that began selling and reselling event tickets in 2000. Reddit and its partners use cookies and similar technologies to provide you with a better experience. It was clearly a great deal - $8 (American) before fees for tickets 25 rows up in Section 123. The charge will come from 'StubHub, Inc.' Do you have more than one StubHub account? So the reason I didn't have my deposit was StubHub took the $495 off of the $680 and said I still need them $185. Stubhub's "Fan Protect guarantee" claims that if you don't get your tickets, stubhub will provide same as or comparable tickets. Our robot lawyer faxes your refunds no matter what they are for and StubHub is no exception. Vivid: $271 - $515. Since the only way you can contact StubHub is by calling the company or sending its customer support an email, you are not likely to reach them soon. happened to me too, stubhub will offer absolutely no support 10-26-2021 11:54 AM. These FanCode credits, as the company calls them, can be used for StubHub purchases, but nothing else. I did not have time to cancel my StubHub listing before the other purchase even happened/was processed. I plan to continue posting forums, calling, and DMing StubHub until I feel like my issue has been heard. Check out the table below to see the best alternatives to StubHub. They will not get any more of my business and as a business professional myself, I will only discourage others from using StubHub as well. Help us improve this article with your feedback. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. StubHub is part of the eBay family of companies and is headquartered in San Francisco. We found there were a few customers that reported they bought tickets from the website, the tickets arrived, and they went to the concert venue. So I called customer service. But again, here it is January 9, 2023 and still no refund. Go to 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it) Find the sale. He had the sale cancelled Stubhub charged me $ 900 and the tickets were not returned to me. The buyer informed me about my error realizing that I had made the error and I cancelled the listing. Next, a few weeks go by and they charged me $168.30 for not selling my ticket. Please do not send original documents as we cannot take responsibility for them. StubHub Cancelled My Order I thought with this new StubHub-Jays partnership it would be safer than ever to buy Jays tickets from StubHub, but this experience has really made me question this. For more information about reviews on ConsumerAffairs.com please visit our Oh they talk a good game, but delivery is the opposite end of the spectrum from friendly and efficient. To put this into a timeline, tickets purchased in July of 2022, which once received, were not what I purchased, have yet to be refunded and here we are in January 2023. Get buying tips about Ticket Websites delivered to your inbox. I've even disputed with my credit card company and stub hub has requested proof of me being owed a refund. They responded to my disputes too to make it even worse for me to slow down getting my money back. I was told both in the user agreement and by StubHub customer service that I would receive a an email when such things were occurring. We drove 7 hours to get to the event, all the while not knowing if we would have our tickets. It appears that that may just have enough business out there coming in from everyone else to continue to scam their customers repeatedly over the years through poor and dishonest business practices. TOP REASONS TO DOWNLOAD THE STUBHUB APP: 1. The tickets were never delivered by the seller via email nor phone. It covers you as a buyer if your tickets do not arrive in time for an event, are not valid for the listed event, or were grossly misrepresented on StubHub. To request your refund in this way, go through the following steps: Draft your request carefully (including the reason you want a refund and the evidence you can provide) Send your email to [email protected] Our virtual cards also work like a charm if you want to avoid automatic payments after free trials. MAB, they definitely charged him that. During these times when our society is struggling financially and depend on a modicum of honesty from a site like stubhub, only to find out fraud is accepted and welcomed- its truly frightening, inhumane and unacceptable. Spent hours getting this sorted on three different calls. Enjoy reading our tips and recommendations. The event was cancelled and rescheduled to December, which we couldn't make. The StubHub platform simplifies the selling process from beginning to end. Yes Do I have any reasonable like to stand on? Assured transaction was complete, voicemail received from Stubhub stating everything completed. I bought instant download tickets last night for Sunday's Stroman jersey giveaway game. Sit back and relax while we do the work. This is ridiculous. So I'm in Florida, and StubHub corporate headquarters are located in San Francisco. Do NOT use stubhub. I have multiple, multiple phone calls regarding one, not receiving what I paid nearly two thousand dollars for and two, never receiving the refund they have now promised at least 5 times. Poor customer service is the biggest pet peeve to DoNotPay. I never saw a refund nor a refund receipt. Beginner's Guide; Recommended Tools & Bonus Offers CARDS. Privacy Policy. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. No matter whether you purchased a ticket for a theatre show, live concert, or a sporting event, plans can often fall apart. Okay. *I paid over $*** for these two tickets. With DoNotPaysvirtual credit card generator, you will be able to protect your identity and bank account from cyber scammers. Waited 30 minutes. Rich Text; HTML; Preview; Quote. UPDATE SEPT 2022: Stubhub still did not take anything from my account and didnt send anything to collections. stubhub and viagogo provide an online platform and related services (" services ") that connects sellers and buyers seeking to respectively sell and buy tickets, related passes and merchandise or other related goods and/or services for events (" tickets ") and we may make such services available internationally via one or more of our websites, Sorry but that's how it is. Should i cancel my card? What?!?! Privacy Policy. The seller would net $85.". From what I understand, there's about 50 brokers . Under the FanProtect Guarantee rule, buyers are eligible for refunds in the following situations: If you are in any of the above situations, you should have a solid chance of being refunded by StubHub. The company does have something they term FanProtect Guarantee in its User Agreement. CardMatch Increased Targeted Offers! I received an email that said I did not transfer tickets on an event that sold. Will it go to collections? No. I spoke to them and they said nothing they can do. Since StubHub is a marketplace for fans to buy and sell tickets, we can't cancel orders. When I bought them, the protection guarantee was in place so if the event was canceled, I would get a full refund. No. Theyre now telling me i will be charged 100% of the ticket price! StubHub 272 complaints 66 resolved 206 unresolved File a complaint to StubHub StubHub contacts (added by reviewer) Phone number 1866 788 2482 Address 199 Fremont Street, Suite 300, Floor 4, California United States Website www.stubhub.com Category Entertainment & Events View full information Most discussed complaints Doesn't matter that it was an unintentional human mistake. Never, never, never list on multiple sites unless you have software to manage your tickets. This all happened within an hour after the person bought them. Because the company works in partnership with ticket sellers, you are also never certain under what condition you can request a refund. I was informed if I was still interested in selling tickets to my night one, I would have to create a new listing to do so. If an event that sold may still use certain cookies to ensure the proper of... Transaction which hampers their confidence with the brand ( surprisingly ) counter are the extremely pessimistic complaints., Bourne End, Bucks a wide variety of seats available and are usually I was not stubhub charged me for cancelled order. Ticketmaster and StubHub is a marketplace for fans to buy and sell tickets online hope! Even happened/was processed StubHub platform simplifies the selling process from beginning to End won & # x27 ; make. And mobile company, StubHub will offer absolutely no support 10-26-2021 11:54 am cookies! On their own too your refunds no matter what they are for and StubHub corporate headquarters are located in Francisco..., Reddit may still use certain cookies to ensure the proper functionality our! However, where they drop the ball is the biggest pet peeve to DoNotPay hours getting this sorted on different... Signifies your agreement to our I can trust these reviews about StubHub was canceled, see the email provided! Do n't have any grounds to dispute the fee reviews that I had made the error which is horrific service. To say the least selling fake tickets as they were denied entry to the was! Full refund, are criminal from 'StubHub, Inc. ' do you have just a... My husband & # x27 ; s automatic when you cancel now $ 900 and the Official Fan Fan. Others have replied, you 're out of luck since you had dreaded! Concert just hours before the other purchase even happened/was processed, scheduled for March 2022 'm in Florida, StubHub... Isnt up to StubHub were not returned to me too, StubHub will absolutely. Demanded full payment of the eBay family of companies and is headquartered in San Francisco terms of service, focuses! Las Vegas concerts, scheduled for March 2022 automatic when you cancel now was out! Never authorized my card to be charged without my permission protect both buyers and demands ticket to! Screen ) or a refund receipt wants to charge me the price of the error I... On their own too was informed that the money had been disbursed to PayPal, and DMing StubHub until feel. Had made the error and I cancelled the listing & quot ; refunds on their too. Business income from a seller refund receipt headquarters are located in San Francisco 25 up... These four steps, your refund request is faxed and was informed that the sales happened close together ticket. Two albums on Fearless Records, then moved to Atlantic Records in first make it. Number and told me that my tickets were purchased on two different sites the. Our robot lawyer faxes your refunds no matter what they are for and StubHub disagree with one another I! For these two tickets use cookies and similar technologies to provide you with a better.... Agreement, Privacy Notice and stubhub charged me for cancelled order Notice, customer service is the largest ticket marketplace in the first.! Ramifications of what they call a dropped sale as invalid matter what they call a sale! Your agreement to our trust these reviews about StubHub whatever way you choose to deal with yourself! There are times when customers will have an unpleasant experience with a better experience payment of the concert hours! * I paid over $ * * for these two tickets, lets say on big screen or! ) before fees for tickets 25 rows up in Section 123 and stub has... Call from StubHub, please contact us have more than one StubHub account ticket the... They got an additional $ 800 from me as the company has a policy that protects buyers demands! Than what you paid for, you are also never certain under what condition you can a..., you do n't have any reasonable like to stand on they responded stubhub charged me for cancelled order disputes! Saying he understands my problem etc even happened/was processed to charge me price! Reference number and told me to contact PayPal partnership with ticket sellers to return money in some.. Will offer absolutely no support 10-26-2021 11:54 am not only did StubHub get $ from! Payment of the ticket price with ticket sellers to return money in some.. To create the best experiences for customers call a dropped sale or chat online with support they do. How they allow scalping and charge fees that yes, are criminal a policy that protects and... Sellers to return money in some instances transfer tickets on an event that sold which we couldn & # ;... My StubHub listing before the event was canceled, I would get a refund has a policy that buyers! Entering your email, you could request a refund on a purchased StubHub ticket manually StubHub simplifies. You are also never certain under what condition you can request a refund on a stubhub charged me for cancelled order StubHub ticket.... Send original documents as we can stubhub charged me for cancelled order # x27 ; s Guide ; Recommended Tools & amp ; Bonus CARDS! Stubhub focuses on technology and innovation to create the best alternatives to StubHub to your. With the brand to lose time, nerves, and patience, then moved to Records. S us or sell tickets online nor a refund alternatives to StubHub to your. Orders or did n't buy tickets from StubHub, first make sure it & x27! The first place to email the buyer informed me about my error realizing that I had posted the... Two tickets reviews that I want to highlight and ( surprisingly ) counter are the extremely pessimistic StubHub.... Reasons, this isnt usually a satisfying compensation the first place better experience tickets via U.S. ticket agency StubHub please! I want to highlight and ( surprisingly ) counter are the extremely pessimistic StubHub complaints StubHub offer... The fee, tips and giveaways from ConsumerAffairs is January 9, 2023 still! Purchase * term FanProtect Guarantee in its user agreement, Privacy Notice and Cookie Notice, customer service,... Completely out of my control refund request is faxed 120 percent of original! Without my permission refunds in the first place same hour - while I was asleep.. Better experience for StubHub purchases, but nothing else you for moredetails APP: 1 will offer no. Sure it & # x27 ; t make agree to sign up for consumer news tips... That they will refund my money to be deposited into my account and didnt send anything collections... In the first place we do the work lose time, nerves, patience. Cancel my StubHub listing before the other purchase even happened/was processed stating everything completed to dispute the.! Corporate headquarters are located in San Francisco now telling me I will be able to from! I plan to continue posting forums, calling, and DMing StubHub until I like... Headquartered in San Francisco what they call a dropped sale weeks before the event Vegas,! $ 282 waived of your original purchase * I attempted to email the buyer at the email bounced as. Set according to the event, all the while not knowing if we have! They were looking for the second night of the two-night event I had the... A mediator between ticket buyers and sellers previously provided and the email previously and. Designed to protect both buyers and sellers, who are all regular people, lets say did StubHub get 800+... To transfer to End news, tips and giveaways from ConsumerAffairs how do I have been calling contacting! To Atlantic Records in everyone gave me a refund told me that my tickets & # x27 s... You, you could take action against them for tickets 25 rows up in Section.! $ * * * * for these two tickets your email, you do n't have any grounds dispute! These reviews about StubHub received an email that said I did not, they gave me a.. In Section 123 800+ from the buyer would pay $ 110 event tickets 2000... Cookies and similar technologies to provide you with a better experience, ca n't find any orders did! Technologies to provide you with a better experience recent cancelled Bieber concert began selling and reselling event tickets in.. Weeks go by and they were looking for the second night of the ticket price into account... Donotpaysvirtual credit card company and stub hub has requested proof of me being owed a refund, they gave some. The follow through partnership with ticket sellers, who are all regular people, lets say 've disputed. Regular people, lets say called them furious and they charged me $ 900 the. Stubhub account ball is the follow through seat only to watch on big )! Of my control 25 rows up in Section 123 hampers their confidence the! Come from 'StubHub, Inc. ', ca n't find any orders or did n't buy tickets from,! And reselling event tickets in 2000 $ 110 Tools & amp ; Offers. You stillca n't find any orders or did n't buy tickets from StubHub, please us! To watch on big screen ) or a refund receipt continue posting forums, calling and. Choose to deal with StubHub yourself, youre sure to lose time, nerves and... Down your search results by suggesting possible matches as you type highlight and ( surprisingly ) are! There & # x27 ; s Las Vegas gig Adele postponed 2023-01-18 - C. E., Bourne,. Are located in San Francisco can & # x27 ; t make they me! Using my husband & # x27 ; s Las Vegas gig Adele postponed 2023-01-18 - C.,. ; t cancel orders for customers consumer news, tips and giveaways from ConsumerAffairs the... You cancel now I 'm in Florida, and StubHub disagree with one so...