After moving in realised carpet wasn't suitable and called Tapi to ask what changing the order for flooring would entail and we were told this would just mean it would take longer but it was no problem and we proceeded to to a lot of preparations for flooring. Grab time with our flooring experts and all our samples to help you choose. If you need a carpet wider than 5m, then our expert fitters would join two pieces of carpet together in such a precise way that you'd never be able to tell, such as placing the join near the farthest wall, or underneath a sofa or large wardrobe. You . How much is delivery: we charge 39 and will deliver within 3-5 working days, or a later day of your choice. We recommend the use of vacuum cleaners with rotating brushes on cut pile carpets and suction only for loop pile carpets. 45 minutes. Available 7-days a week. Yes, we do! If the line doesnt disappear after one month, please contact your nearest Tapi store. If you wish to return a rug ordered on the Carpetright website, please contact our Web Sales Helpline on 0330 333 3444 and they can help to arrange collection and process the refund. A service may be available on products within the Highland and Island areas but a surcharge will apply. Our carpet fitting service costs 5.30 per m2 - just let us know if you want fitting included in your quote. Many of our stores offer a selection of carpet roll stock that's ready to be cut to size and taken away the very same day. 1a Spur Road Flattening will change the apparent colour of the carpet shading (shading) and may be permanent (pile reversal) and may appear to be random but this is not a fault. 40 minutes. Goodluck but it doesnt sound like a full refund will be provided. Offer excludes the cost of fitting the floor. Job specializations: Accounting. Available 7-days a week. Smart ways to shop with Tapi. Fitting costs are excluded from this offer as they're undertaken by a third party. A seamless experience so far and friendly, helpful staff. We often link to other websites, but we can't be responsible for their content. We're so pleased you were happy with the service provided! Where they are provided by the manufacturer, we accept no responsibility for these additional warranties or guarantees. This will help us prevent delays and costs for aborted deliveries. Our pledge is valid for 14 days after your order is confirmed. Whether the whole roll of carpet is delivered straight from the manufacturer or cut to size first depends on the size of the room and how many rooms are being fitted with the same carpet. Carpet roll stock is only available in selected Tapi stores. We look forward to your new flooring being fitted and hope to see you again soon! If you will not be present at the time of the delivery, please ensure the person accepting the goods on your behalf is aware of this requirement. Carpet Underlay Tapi Gold Heavy Use Underlay VS Tredaire Colours Green Carpet Underlay Gold Coloured Flat Bed Sponge Rubber VS Green Coloured Flat Bed Sponge Rubber Both have a thickness of : 10.30mm (approx) Both have a Tog Rating: 1.47 Tog Both have a Impact Sound Reduction of: 44db Tapi Wonder Underlay VS Tredaire Softwalk Carpet Underlay We can transform any carpet from our collection into a bespoke rug! If you have a spare box or two left over we would suggest these be stored on a flat dry surface for future use as these are often useful to be kept should an accident occur enabling you to swap a couple of planks or tiles. Permanent employment, working a minimum of 16 hours per week. Tapi Carpets & Floors Ltd. High traffic areas such as in front of chairs, beside the bed and in doorways are relevant examples of where the deterioration of appearance may occur. If they refuse to fix your issue, then the following are some of the alternative methods to try: ADR Schemes: You can use the Alternative Dispute Resolution (ADR) which allows UK customers to file a complaint against a business if the business is not being responsive to you personally. We always aim to provide flooring you can enjoy for many years to come and well do anything we can to ensure your flooring continues to bring you Tapiness. Upload photos of your room and our flooring visualiser tool will let you see your choices in your home. All carpets are cut at 10cm intervals with a minimum order length of 1 metre. Our flooring expert will help you find your dream floor in the comfort of your home. Since being founded in 2015 by Martin Harris, Tapi Carpets has launch a fleet of . For example, there might be a similar style of carpet in stock that could be fitted immediately, so we'll ask if you're happy to wait or whether you want to change your order. Discover flooring inspiration for every room in your home. Whilst we realise this may be inconvenient in the circumstances; we can only offer a refund (for an unopened and undamaged box) of 50% of the original order value. Selected products/locations. There may be a significant variation in the colour and design of your floor due to the random nature which occurs with wood and other natural materials, from which the design has been taken. The Website is provided on an AS IS and AS AVAILABLE basis without any representation or endorsement made and without warranty of any kind whether express or implied, including but not limited to the implied warranties of satisfactory quality, fitness for a particular purpose, non-infringement, compatibility, security and accuracy. The suppliers fitting and maintenance instructions should be carefully followed to prevent swelling of the joints or other expansion problems. A subsequent visit should be requested when your flooring has been uplifted. I would like to return some leftover flooring. 100% polypropylene margin-bottom:0;">Cost 59.99 per metre Ideal for heavy use area like a hall way . These 14x14cm samples should arrive within 3 working days. No-one is answering the phone in Customer Support, what can I do? Approx. - Preparing, packaging and delivering your new flooring. Our quote included: Laminate flooring for our hall, lounge and kitchen Underlay for all laminate flooring - Extra charge (Note: Some of the flooring supplied by Tapi require you have underlay for warranty purposes). You are responsible for all measurements you give us, except where Tapi have completed a home visit and surveyed the relevant parts of the property and supplied or confirmed measurements. If a refund becomes necessary, it will be made to the person named on the sales confirmation or invoice, but credit/debit card refunds can only be made to the same account of the original card used at the time of purchase. Book an online consultation with one of our team from the comfort of your sofa. For further information please consult our floor care guide. This may delay the original installation of your flooring whilst this work is undertaken. If you cant find the flooring youre looking for on our website, please contact usso we can assist you further. Book an online consultation with one of our team from the comfort of your sofa. We reserve the right to apply a surcharge for a second delivery attempt and will request all costs are settled in advance of any agreed delivery dates. 30 minutes before arrival, your driver will contact you (via SMS or call) using the mobile number you've provided. Disclosure Policy; Cookie Policy; CouponBirds 2012-2023. Where Tapi has been asked to make the arrangements for your flooring to be fitted, we agree to act as your agent and for this service an introduction fee per m2 is chargeable. To make a complaint with Tapi Carpets, you can either fill out a complaints form or alternatively you can email [email protected]. Easily bleachable in case you get stains and moths won't attack it. In this instance you qualify for the 10 year fitting guarantee and we will guarantee your satisfaction for 10 years from the date on your invoice. Click on a basket to view added products or progress you order. Welcome to our General Terms and Conditions of Tapi Carpets. The sale of Direct to Home products which are deemed to have been made off-site or at distance have separate terms and conditions and these are available via our website. If we are arranging the installation of your flooring, our home consultant, estimator or the fitting partner may advise that some remedial work is needed such as smoothing compound or ply boarding before your new floor can be fitted. Go for a shorter loop carpet as taller loops can sometimes snag on your pets' claws. This means we will guarantee you are satisfied with your fitting for 10 years from the date on your invoice. Our flooring experts will be able to talk you through the costs of fitting a new carpet when you visit us in-store or book a home visit, but there's also a handy flooring cost calculator on all of our carpet product pages to give you an estimate of how much your floor will cost (excluding fitting). If you're happy you can place your order on the spot! Your Tapi responsibilities: Deputise for the Store Manager across all Store operations. Please confirm you would like to subscribe to our newsletter? 40 minutes. Our . Where Tapi has been asked to make the arrangements for your flooring to be fitted, we agree to act as your agent and for this service a fee per m2 is chargeable. All sizes are approximate and within a tolerance of plus or minus 1.25% in accordance with British Standard BS3655. To the extent permitted by law, Tapi Carpets & Floors will not be liable for any indirect or consequential loss or damage whatever (including without limitation loss of business, opportunity, data, profits) arising out of or in connection with the use of the Website. Smart ways to shop with Tapi. We're really sorry to hear you're not completely satisfied with your purchase from Tapi. Was a bit daunted by having the majority of the house recarpeted in one day but the fitters were amazing. It's available in 2m up to 5m rolls which also helps apparently. Your product will be ordered and, in some cases, may arrive using the manufacturers packaging. Available 7-days a week, some evenings. Join B&Q Club. Uneven floorboards and surfaces, if left uncorrected by the customer, can affect the appearance of your new flooring by being seen through to the surface. Home. Carpet is a soft, luxurious product and flattening of the pile will occur. This is booked in advance based on the fitters schedule, but during busy times, it can sometimes be a few weeks before your floor can be installed. During their visit, you'll be able to compare different colours and styles to see if they match your furniture and dcor (however you won't be able to keep these particular samples). It is important a valid mobile phone number is provided which supports SMS should the carrier need to notify you on the day of your arranged delivery or if any difficulties have been experienced which are outside of their control. Theres also the potential that we no longer supply that particular style of flooring, but we may still be able to source it for you to ensure you can still shop with Tapi. One of the many ways we like to spread a bit of Tapiness is by ensuring our customers receive excellent service, at the best price for a beautifully fitted new carpet flooring. Most of our stores offer the carpet whipping service. Please check that the goods you received are the ones you ordered. 706358. Customer Help Centre | Tapi Carpets & Floors Find your nearest store Nearest store Book an appointment View Basket Favourites Carpet Vinyl Flooring Laminate Flooring Luxury Vinyl Tiles Engineered Wood Paint Artificial Grass Ideas Hub Offers Book an Appointment Book a Free Home Visit Order Free Samples Help Centre How can we help you today? If your room is close to the nominal width of the carpet, please allow for extra in case a join is required. Experience level Qualified accountant. Re-using existing underlay may result in abnormal flattening of the pile. If you wish to change a delivery date or arrange for collection of the goods following our agreement to accept their return, please contact our Customer Services team on 03330 150 501 who will liaise with our 3rd party logistics partner and the store. A price promise is offered on fully fitted carpet only and is not valid on any Direct to Home, laminate, luxury vinyl tile, vinyl, or engineered wood products. When fitted in a larger area some patterns and seemingly random blends of yarn can have an inherent striped effect, or additional patterns and colours which may not be obvious from the sample. These indentations are normally found close to a wall and should fade away as the carpet becomes acclimatised to the room. All items within the competitor quote need to be for the exact same carpet, underlay and accessories with identical product specifications including weight, dimensions and available widths, so we can compare apples with apples. The samples we display in our stores are intended to give a general impression of the colour and pattern of the carpet. Our skilled buying team only select the best quality floors at the lowest price available and all our floors come with a free wear guarantee for peace of mind. Our Edmonton Store is light and airy, uncluttered and rich in sensory delights. The appointment for measuring went smoothly and now we wait for it to be fitted. Tapi Carpets & Floors Ltd Firm Ref No. Find the latest Tapi Carpets & Floors discount codes and vouchers in January 2023 at CouponBirds UK and enjoy up to 50% off on your orders. No sow. Enter details about your flooring requirements, and our Flooring Finder will recommend the right flooring for you. I just wanted to let you know what a fantastic job you and your team have done with my carpet everything from them minute I came into store up until the minute your fitters left my home has been brilliant. Tapi Carpets & Floors Reviews 52,854 Excellent 4.8 VERIFIED COMPANY tapi.co.uk Visit this website Write a review Reviews 4.8 52,854 total 5-star 90% 4-star 6% 3-star < 1% 2-star < 1% 1-star 2% Filter Sort: Most relevant HW Hannah Wild 3 reviews GB A day ago Invited The best experience We booked in for someone to come and measure up for carpets. Throughout this Website you may find links to third party websites. Vinyl thatll rock your socks off! Check out what 53,412 people have written so far, and share your own experience. We bring the showroom to you, and you can choose your flooring in the comfort of your own home. The fastest growing carpet retailer in the UK. If you do not accept these Terms and Conditions you must immediately stop using the Website. We refresh our ranges on a frequent basis and so cannot promise your specific design or colour will be available in the future should a box be needed so we would always recommend you keep any boxes that might be left over for these reasons. Staff were really helpful. Door easing, whipping (the process of stitching the edges of the carpet with a yarn edging to prevent these from fraying), waste removal and uplift. Reply from Tapi Carpets & Floors Aug. 19, 2022 Thank you very much for taking the time to leave us a 5 star review and for choosing Tapi. This service includes: introduction to a flooring fitting specialist and arranging the installation of your purchase under a separate contractual agreement between you and them. Here at Tapi, there are lots of ways to place an order for your new flooring. We want you to love your FLOR. Check out what 53,312 people have written so far, and share your own experience. 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